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FAQ

Everything clients ask us, answered.

Pricing, timelines, ownership, reporting, international engagements, and how the work actually runs day to day.

Can you help a small firm with limited budget?

Yes, and the honest advice is often to spend less on advertising and more on the foundations: a website that explains the work clearly, a findable Google presence, and a sustainable content habit. Those keep working after the budget stops.

What about speaking, podcasts, and industry events?

Among the highest-return activities for expertise businesses, and consistently undervalued. One conference talk repurposed into an article, a video, and a series of posts does more than months of routine posting.

How do we build authority in a specific niche?

By narrowing rather than broadening. A consultant known for one sector or one problem gets referred more precisely and can charge more than a generalist. Most professionals resist this and stay invisible as a result.

Should professionals run paid ads?

Where the regulator permits it and where people actively search for your service, yes. For expertise sold through relationship and reputation, budget usually returns more when spent on visibility and content than on click advertising.

How do we handle confidentiality when publishing case studies?

Anonymised examples with client permission, focusing on the situation and approach rather than identifying detail. Where confidentiality prevents specifics entirely, describing the type of problem and how you approach it still demonstrates judgement.

Is LinkedIn the main channel for professionals?

For most, yes, combined with search visibility. The combination of a findable website and a credible personal presence covers the two ways people arrive: searching for a solution, or being referred and then checking you out.

What does a professional services website need?

Clear service definition, who you work with, credentials, real case examples where permitted, published thinking, and an easy way to make contact. Stock imagery of handshakes actively reduces credibility.

Should I publish my fees?

Publishing a structure or a starting range filters out enquiries that were never going to proceed and saves your time. Complete opacity generates volume and wastes hours.

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