What are your payment terms?
Projects are typically split across milestones, commonly an advance to begin and the balance at delivery. Retainers are invoiced monthly in advance. Exact terms are in the agreement before work starts.
Other questions on this topic.
How do you price your work?
One-time projects such as websites, branding, apps, and software are quoted as a fixed scope with defined deliverables. Ongoing work such as marketing, content, and campaign…
Is advertising spend included in your fee?
No, and it never should be. Ad spend goes directly from your account to Google, Meta, or the publication. We do not mark it up and…
Why do you not publish fixed prices on the website?
Because the same service can be a very different amount of work depending on the market, competition, and where you are starting from. A published price…
What is the smallest engagement you take on?
A single project such as a landing page, a brand kit, or an audit. For ongoing marketing there is a practical floor, because below a certain…
Do you charge for the initial audit?
The first review and conversation are free. A deep technical or competitive audit that produces a written document is chargeable, and that fee is credited against…
Can I pay in my own currency?
Yes. We invoice in USD, CAD, GBP, EUR, AED, AUD, NZD, or INR depending on where you are. Bank transfer is standard; other methods can be…